Town Services

Map of the three service areas within Town limits.

Water & Sanitation Departments

The Town of Granby is responsible for four water service areas: North Service Area (NSA), South Service Area (SSA), West Service Area (WSA), and Moraine Park (MP.) The Fraser and Colorado Rivers are used as rough dividing lines for the different service areas. Why so many? It's a complicated answer that boils down to water rights that dictate where, how, and how much water can be used.

North Service Area (NSA): located on and north of the Granby Bridge and east of Highway 34.

South Service Area (SSA): located south of the Granby Bridge. This is the only region where Town maintains both the water and sewer lines.

West Service Area (WSA): located west of Highway 34.

Moraine Park (MP): while outside of town limits, the Town operates the water system for this neighborhood.

Sanitation responsibilities vary depending in which service area the property is located.

Payment Methods

Online payments and over the phone payments can be made by debit card, credit card, or electronic check. Processing fees apply.

Checks, made payable to "Town of Granby", can be mailed to PO Box 440, Granby, CO 80446.

Checks, made payable to "Town of Granby", or cash can be dropped off at Town Hall. Please note that we do not provide change for cash transactions. Drop-offs can be made outside of business hours by using the secured black box to the left of the front door.

Payment above the amount due is credited to the next billing cycle. A $25 fee will be added to returned checks.

Payment Plan Options

If you would prefer to break your bill into multiple payments, we can set up a payment plan to better meet your budgeting needs. With these plans, property owners will still only receive one bill, but the deadline extends to the 9th day of the third month in the quarter (March 9, June 9, September 9, December 9) to pay in full. You may choose to break your bill into as many payments as you find necessary. Payment plan participants are open to both property owners and tenants, and MUST BE REGISTERED with the Town or the standard deadline will apply and late fees will incur prior to the payment plan deadline.

Financial Assistance

Mountain Family Center's logo is circular with a house outline with three stick figures inside. There are two trees and three mountains in the background.

Financial assistance is available for qualifying individuals (property owners or tenants) through the Mountain Family Center. Please visit their office with a copy of your most recent bill to see if you qualify. Their address is 480 E. Agate, Suite 1C, Granby, CO 80446.

This assistance is not available for Moraine Park accounts at this time.

Late Fees and Shut Offs

Unless enrolled in a payment plan, accounts in the NSA, SSA, and WSA are due within 45 days of issuance. A late fee of $50 or 10%, whichever is greater, will occur if payment has not been received.

If there is a remaining balance by the 60th day of billing, a notice will be sent via certified mail. If payment is not received after ten (10) days of notice, the service will be discontinued and a turnoff fee of $200 will be charged to the account. Service will only be restored when the balance is paid in full.

Update Billing Information

At this time, bills are mailed to property owners only. Town will not mail utility bills to tenants. We do not have the ability for e-billing or automatic bill pay.

Name Changes

Name changes on accounts will only be made with proof of the change in the name on the deed, a death certificate, or proof of legal name change for an individual already listed on the deed.

Billing Address Update

If you need to update the billing address or other contact information, please contact Cindy Seader at cseader@townofgranby.com or by calling Town Hall at 970-887-2501.

Bulk or Construction Water

Final Status Requests

Final Status Requests are used by title companies to determine if and how much a property owner owes the Town during a sale. It is important for title agents to submit a form on vacant land as well as developed land. Each water service area has its own form as each service is billed differently. Forms have been updated for 2024.

North Service Area Status Form: located north of the Fraser River and includes the Granby Bridge/Edgewater neighborhood. The Town services only water for this region.

South Service Area Status Form: located south of the Fraser River and Granby Bridge. This area includes Granby Ranch and Grand Elk. The Town services water and sewer for this region.

Moraine Park Status Form: while outside of Town limits, the Town operates the water system for this neighborhood. The Town services only water for this region.

Requests can be emailed to Cindy Seader at cseader@townofgranby.com or Maura Bishop mbishop@townofgranby.com. Please include new owner contact information (name, mailing address, and phone number) when sending a copy of the new deed.

Water & Sewer Tap Fees

Water and sewer tap fees vary by service area.

Water meters, not mentioned in the form, are an additional $850.00 (as of 5/02/2024).

North Service Area Tap Fees: located north of the Fraser River and includes the Granby Bridge/Edgewater neighborhood.

South Service Area Tap Fees: located south of the Fraser River and Granby Bridge. This area includes Granby Ranch and Grand Elk.

Moraine Park Tap Fees: while outside of Town limits, the Town operates the water system for this neighborhood.

Who is responsible for what?

The service line connects the main line to the house and is the responsibility of the homeowner.

Main Lines

The Town of Granby owns and maintains the water main lines throughout the Town and in Moraine Park. Town maintains the wastewater system in the South Service Area while the Granby Sanitation District maintains the system in the NSA, WSA, and MP.

Service Lines & Meters

Per Title 2 Chapter 2.70 of Town Code, water and sanitation users are responsible for the installation, maintenance, and repair of service lines between the main line and the unit(s) to be served. Users are also responsible for the installation of water meters, and the rights and obligations related to backflow prevention devices.